亞馬遜要求CPC認證是屬于商品安全審核，建議如果上架亞馬遜玩具類(lèi)目或者母嬰產(chǎn)品的賣(mài)家，還是要提前辦理CPC認證。以下關(guān)于美國CPC兒童產(chǎn)品證書(shū)的詳細解答。

一.什么是CPC認證？

CPC全稱(chēng)為 Children’s Product Certificate，也就是兒童產(chǎn)品證書(shū)，它適用于所有以12歲及以下兒童為主要目標使用對象的產(chǎn)品，不同產(chǎn)品涉及到的檢測項目有差異，產(chǎn)品如果是在美國本地的則由當地制造商負責提供，如在其他國家生產(chǎn)則由進(jìn)口商負責提供。

CPC證書(shū)實(shí)際上并不由任何官方機構簽發(fā)，它是由制造商或者進(jìn)口商自行起草并承擔責任的一個(gè)產(chǎn)品“保證書(shū)”。它要保證產(chǎn)品是符合所有美國本地適用的兒童產(chǎn)品安全條例及其他法律法規。

CPC證書(shū)和支持的測試報告必須是英文的。由CPSC認可實(shí)驗室依據美國CPSC法規檢測產(chǎn)品，并由美國進(jìn)口商或制造商簽發(fā)CPC證書(shū)。

二，關(guān)于CPC認證審核中常見(jiàn)問(wèn)題及解決方案

1、In order to list these toys on Amazon, please apply by submitting the following item.Please update CPSIA Warning Attribute in detail page.

解答 產(chǎn)品頁(yè)面編輯頁(yè)面CPSIA那欄沒(méi)有填寫(xiě)內容，需要下拉選擇適合自己產(chǎn)品的Warning警示語(yǔ)！

2、In order to review your documents related to Product Assurance of Toys, please submit them on Vendor Central using the following steps:

1）. In Vendor Central, click the Items menu, and then select Vendor Certificates

2）. Click on Missing Compliance Documents;

3）. Search for the affected ASIN and then;

4）. Click Add to upload the documents

解答 不要在CASE中回復內容和提交文件，需要在菜單目錄欄找到查看銷(xiāo)售申請，再找到被拒絕的ASIN，重新提交證書(shū)進(jìn)行審核

3、 We noticed that the recommended Age Grade of the ASIN is missing on the product(s) detail page.

Please update the product(s) detail page with the recommended Age Grading (the manufacturer_minimum_age attribute) identified on the ASINs third party test report in order to move forward with the approval process.

解答 Listing后臺缺少產(chǎn)品的適用年齡描述，在后臺更新

4、Please be informed that we can only accept product images. Therefore, kindly take clear photo of the product and product packaging clearly displaying:

* Manufacturer Name

* Manufacturer Address

* Warning label (as applicable)

解答 亞馬遜要求的每一項商品圖片中，產(chǎn)品的實(shí)拍圖需要清楚地體現出制造商名稱(chēng)、制造商地址和警告標語(yǔ)等

5、Please be informed that we are unable to move forward with the approval process until the following required documentation is provided:

Kindly provide the following outstanding items as per ASTM F963-17:

? 4.25- Battery Operated Toys

If you feel your product is exempt from the above sections/re, please provide a statement from your lab or regulation exempting your product for our review.

解答 電動(dòng)玩具的測試標準，除了ASTM F963-16/17和CPSIA，還需要做電池部分的ASTM Section 4.25關(guān)于電池驅動(dòng)和電池部分的測試，若測試報告缺乏這項測試，會(huì )導致無(wú)法過(guò)審。（產(chǎn)品是內置電池、外接干電池、USB供電、直插供電的都需要做這個(gè)測試項目）

6、The CPC submitted is missing required information. To move forward with the approvals process for your product, please resubmit the document with the following updated information:

· US importer or domestic manufacturer name, mailing address, contact information located in United States

解答 美國進(jìn)口商信息是目前CPC證書(shū)容易出錯的原因之一

7、 Product description or product identifier enabling us to make an accurate determination that the certificate is issued for the correct product

解答 提示CPC證書(shū)里面缺少ASIN或產(chǎn)品型號和product description（產(chǎn)品描述）。導致此問(wèn)題的原因是CPC模板有問(wèn)題，無(wú)法與CPC測試報告和Listing建立上聯(lián)系。用正確的CPC證書(shū)模板修改即可解決。

8、In order to move forward with the approval process, please submit the Children’s Product Certificate (CPC) that is issued by the manufacturer, importer, or priVATe labeler based on the guidelines stated in the Consumer Product Safety Commission website.

The CPC that has been previously provided cannot be accepted as it is issued from the testing laboratory.

解答 上面我們說(shuō)過(guò)，CPC的本質(zhì)是一份自我聲明，是由進(jìn)口商或者制作商簽發(fā)的（實(shí)際操作中，多數情況都是由貿易商自主簽發(fā)），只有CPC的測試報告是由檢測機構蓋章簽發(fā)的。

9、Contact information for the individual maintaining records, including name, full mailing address, email address, and telephone number

解答 在CPC證書(shū)上加上測試結果維護聯(lián)系人信息。

10、The registration card submitted for your product did not include all of the following:

? Name of the manufacturer or private labeler

? Date of manufacture

? Manufacturer contact information(U.S. address and telephone number, toll-free if available)

? Model name and number

解答 沒(méi)有提供注冊卡，或者是注冊卡的信息填寫(xiě)錯誤導致。涉及到需要提供注冊卡的商品一般是耐用的嬰兒消費品，并且危險程度相對較高。比如圍欄、門(mén)欄、背帶、學(xué)步車(chē)、搖籃等等。填寫(xiě)內容比較復雜，不易解釋。需要請咨詢(xún)。

11、圖片必須包含所有以下相關(guān)信息 安全信息和注冊卡、合規標志（包括追蹤標簽）、商品危險警告

解答 懂亞馬遜規則又能做出符合對應要求的認證，這就需要經(jīng)驗豐富的人員進(jìn)行對接，有價(jià)值的并非認證本身，而是足夠的經(jīng)驗支撐順利過(guò)審亞馬遜。

總結 在聯(lián)系檢測機構進(jìn)行CPC測試的時(shí)候，需找到經(jīng)驗豐富的業(yè)務(wù)員對接，一切按照亞馬遜平臺要求去做測試，否則認證機構做出來(lái)的CPC報告雖是真實(shí)有效的測試報告，但是亞馬遜就是不認，千萬(wàn)不要以你運營(yíng)的思維去理解。CPC在所有認證中屬于比較特殊的認證，一般廠(chǎng)家提供的CPC證書(shū)沒(méi)有用，多數需要貿易商自行處理?！安灰阌X(jué)得OK，而是要讓亞馬遜覺(jué)得OK